Billingshurst Surgery

Billingshurst Surgery 2024-04-26 Person 5 5 0

Polite and well organised as usual. Thank you.

The surgery was extremely busy but all the staff coped really well.

Billingshurst Surgery 2024-04-26 Person 4 5 0

Surgery has understood difficulties in being hearing impaired and have tried to accommodate the disability - solutions , for which I’m most grateful for .

N/A

Billingshurst Surgery 2024-04-26 Person 5 5 0

New to the area and from day one they have always been available.

Nothing

Billingshurst Surgery 2024-04-26 Person 4 5 0

Phone lines seem to be permanently busy, it can take 30 mins to speak to someone. When you do get through they are very pleasant and helpful

More people answering phones

Billingshurst Surgery 2024-04-26 Person 3 5 0

See below

When I asked for my prostate psa check I was refused due to it being done in oct 23 but I don’t understand why if bloods have been taken why I cant get an update at this time The hca said they only do the test annually but I felt she didn’t listen to me or explain properly why this important test couldn’t be done at the same time as others It was interesting to note that the whole annual check was concluded in 15 minutes which included the taking of blood I felt that not enough time was spent discussing my current health Just as an aside I am scheduled to check my psa with a charity run organisation who understand the frustrations caused by request for testing refusal